Social Media technology should be incorporated into IT service management

According to Mark Blowers, lead analyst at Ovum \”IT users are coming to expect similar levels of interaction in their corporate lives as they do in their online life as private consumers. Social media tools can work well in IT service management, especially in bringing about improvements in the service provided to users. Delaying an organisation\’s participation in incorporating social media into IT service management-related functions could be a big mistake. As IT service desks increasingly move up the agenda in terms of importance for organisations, integration of social media will be seen by employees as a must-have, and a lack of availability could generate inefficiencies, such as workarounds, creating compliance issues.\”

Commonwealth Contractors

At Commonwealth Contractors we partner with OISC Registered Private Immigration Firms and Tier 2 Licensed Healthcare and IT Consultancies who may be prepared, where required, to sponsor an individual on a Tier 2 Visa (formerly UK Work Permit). If you are a highly skilled International professional and you would like to work in the UK Commonwealth Contractors can help. Our OISC Registered Partners specialise in Tier 1 General (formerly Highly Skilled Migrant Programme) visa applications and can assist those highly skilled individuals that either wish to apply or extend a Tier 1 General Visa.

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